Policies
Privacy: lovechildkids.com respects your privacy and we do not share your personal information. We only collect information to provide you with an enhanced shopping experience. We use e-mail, traditional mail, and occasionally, the telephone to communicate with you regarding your orders. We also e-mail special promotions and announcements.
Security: when you place an order at lovechildkids.com your personal information, including name, address, and credit card number are encrypted using a secure sockets layer (SSL). This makes your information virtually impossible to be stolen or intercepted while being transferred to us. Any information sent to us is stored and protected from unauthorized access.
Payment Options: lovechildkids.com accepts Visa, MasterCard, Discover, and American Express credit cards. If you do not feel comfortable giving your credit card online you can call us at (248) 545-5683. We cannot accept personal checks, traveler's checks, money orders or cash.
Shipping: All orders less than $200 are a flat fee of $6. Orders over $200 are shipped free. We usually ship by United States Postal Service.
In stock products are processed and shipped within 24 hours of receipt. Orders placed on weekends or holidays are shipped the next business day.
Return Policy: lovechildkids.com strives for your complete satisfaction on every purchase. If you are not satisfied with your purchase, please contact us, via e-mail at lovechildkids@gmail.com or call us at (248) 545-5683. We will accept returns on non-custom and non-sale unworn and unused items that are in good condition, within 14 days of original ship date for a full credit to the method of your original payment. If we have made an error on your purchase we will arrange for its return at our expense. We regret that shipping fees are not refundable unless the product was shipped incorrectly, damaged, or defective. All sale items and custom orders are final sale unless the product is damaged or defective. Any damaged or defective sale or custom item will be replaced for the same style and size as placed in original order. If we are not able to replace the damaged or defective item we will offer a full credit to the method of your original payment.
Please send returns to: Love Child - Returns
619 South Washington
Royal Oak, MI 48067
Quality, authenticity, and color representation: lovechildkids.com is committed to selling only first quality items. All products on our site are 100% authentic and have been purchased directly from the manufacturer.
Please keep in mind that all computer monitors display colors and graphics differently. We do the best possible job to properly represent each product. If you have questions about any specific products please e-mail us at lovechildkids@gmail.com or call (248) 545-5683.
